Insights & Case Studies

How often should I clean my Upholstery

We are frequently asked, “How often should I clean upholstery?”. This is a great question. You disinfect and clean your sinks, bathrooms and counter tops weekly yet years may pass before your couch is cleaned properly. With all of the talk about germs, bacteria and indoor air quality issues that can arise from poor maintenance, upholstery somehow slips by undetected until it looks so dirty that you can not stand looking at it anymore. Family room couch and upholstered furniture      –  Yearly Dining room chairs, oversized chairs & ottomans –  Every other Year Leather recondition & clean                                      –   Every other year Basement furniture (dehumidify in summer)       –   Yearly depending on

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Swept Under the Rug

The Hidden Side of Customer Satisfaction:  Floor Maintenance Have you ever walked into a store and immediately noticed how many spills are on the carpet? How about a sticky hard surface or wood that is in need of attention? How about a countertop in disarray? Even if these things do not draw your attention immediately, subliminally they can have a lasting impact on your first impressions of the store and its product line. There are many professional firms that cater to the development and sustainability of the relationship between the retailer and the consumer, but customer loyalty is achieved when you look at a consumer’s experience holistically. From excellent customer

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